The 10 Do's & Don'ts of Interpersonal Communication - Part 2

This article includes the 5 remaining communication tips to improve your Interpersonal Communication skills.

These next 5 tips apply more to those of you who deal with Crowd Communication, however from personal experience they are just as useful when dealing one on one.

 

6.  Mistake - Lack of eye contact sends the message “we are not in this together”. Very often you find lecturers using PowerPoint far too much, turning their backs to their audience and focusing on charts and words.

Solution - When you "live" your message you will find your use of visual aids much reduced. Create eye contact with your audience. Smile often. Eyes and smiles convey Emotional Intelligence and positi-V-ision. It is the way to deliver the “we are in this together” message, which will make people open up to you and increase retention levels.

7. Mistake - Being too tense and passing the tension to the audience.

Solution- in your Strategic Thinking and Strategic Planning, before engaging in Interpersonal Communication, project how you want to be. (Cool, Calm & Collected, friendly, smiling…whatever, can be projected ahead by usage of guided imagination) this is referred to as Strategic Communication. The best forward projection that always gets results is a calm disposition that conveys warmth.

Non Verbal Communication tip: Smile until you feel calm…It works!!!

8. Mistake - Being too serious, not enough humor!

Solution- Humor is the “oil” of the presentation. It makes things go smooth and allows for people to feel free, while easing the pressure of learning. Interpersonal Communication is meant to be part of an enjoyable employee engagement training, not a depressive school lesson, so make sure you prepare humoristic interjections that fit your presentation.

9. Mistake - A monotonous voice that does not match the meaning of the words.

Solution -    Words spoken in a monotonous voice have minimal effect upon people. For example if you say “good morning” without providing the feeling of a good morning with a matching tone and body language people won’t feel the “good morning”. Generally words are retained by the short term memory, but the feelings you cause in people will be retained much longer.

Prior to your delivery, prepare through a Strategic Thinking process, what emotions you want to convey with your body language and tone of voice (This is a main training focus in the Thinking Coach Strategic Thinking and Interpersonal Communication training seminars - an article on the subject will be published soon).

10. Mistake - boring your audience with too many words! 

Solution – Learning the art of brevity, which is the ability to use the exact words to impact your audience. Thinking Coach Communication Training Seminars focus on this aspect.  

11. Mistake -Talking in negative terms. 

Solution – Negativity does NOT inspire!  On the other hand, positive thinking leads to positive communication, which in turn leads to high level of energy and personal effectiveness. Positive thinking and motivation is 900% (Yes, nine hundred percent!) more effective than negative. Cultivate a positive message and try to refrain from negative public criticism. However, constructive criticism is different, as it is always balanced with long term hope and PositiVision, and on the other hand a level of feedback that allows them to gain consciousness about areas they need to improve (Effective Feedback strategy). 

What The Thinking Coach Interpersonal Communication Training Seminars Will Do for You?

These are extremely effective soft skills training seminars, which provide professionals with high level Interpersonal and Crowd Communication skills, while helping them turn common costly communication mistakes into powerful communication assets.

These five (5) communication tips go to the very heart of Leadership Training seminars that The Thinking Coach™ conducts around the world very successfully. 

The skill of communication is an important tool in Leadership Charisma, simply because the way you speak, your tone of voice and your body language are your ambassadorial traits. It is the first skill that people will perceive you by.

Many researches point to the fact that humans make up their mind on others within 3 seconds to 1 minute. It’s quick …. Before you realize you are classified and “put into a box”.

At The Thinking Coach™ Training Seminars we take this subject very seriously and provide people with knowledge, tools and first hand workshop experience, so that they can make important changes in a safe and friendly training environment.

 

 

Eli Harari

The Thinking Coach™