10 communication mistakes with the audience
Let's take a look at 10 common mistakes in communication with audience...
1. Speaking to people is about them not about you!!!
Not realizing that speaking to people is an opportunity for “theatre of humanity” that goes far behind the message you want to deliver, and therefore failing to take the time to warm people up, as a man would court a lady. Diving straight to the subject (use your imagination with the man/woman analogy...)- they don't feel they are with you- they are opposite you- Must give people the feeling that you say Yes to them and that they are important to you!
2. Speaking too fast- this engages the brain only which leads to multiple unfortunate consequences (to be expanded upon elsewhere)- SLOOOOW DOOOWWWN - talking fast is unproductive- Realize that once and for all! (even if your audience is pressuring you to get to the “meat of the matter”- resist that)
3. Not involving your audience – one-way street communication is dominant and does not work well these days- it does not allow for interactivity which is the key to dynamic speech- furthermore, it alienates your crowd.
4. Using too much explanatory language- this is boring and retention therefore is at minimum – you must not give them the painful experience they remember from school days
5. Losing the human contact (eye contact- feeling contact “it's us together in this”) and being at the point- relying too much on power point and... reading to people- that is not what they came for!!!
6. Being too tense and infecting the audience with your nerves- this leads to trying to do too much and without regard to the emotional intelligence needed in speech
7. No humor that allows for people to feel free and let go from time to time- this is meant to be an enjoyable human engagement not a depressive school lesson
8. Monotonous voice that does not match the words-for example saying “good morning” without providing the feeling of good morning in the words. People don't respond to words- they respond to what comes with the words
9. Body language which is contradictory to the message- for example to talk about the importance of humor with a serious facial expression
10. Don't talk in negative terms - cultivate a positive message and never criticize others without positive balance – this one is huge!!!
all of the above need to be expanded upon in explanation and particularly in workshop style
Please feel free to contact me for professional training seminars that make a difference:
The Thinking Coach
(© photographer Brian A Jackson/ Shutterstock)